Getting started:
Do have a look at the online support videos to get an overview of how to access BSI Connect and starting using technology to manage your world of compliance.
You can access the online resources from the Library section. If you are in the Connect Plus application then select the ‘ ? ‘ icon in the top right toolbar and select ‘User Guides and Resources’
If you feel there is anything missing from the FAQ’s then please send an email to MK.customerservices@bsigroup.com with the subject (Connect Plus FAQ Request).
There are currently 3 names in this directory beginning with the letter F.
Findings & Actions - Can a Finding be approved before it is closed? Not in Connect Plus. This functionality is only available in Connect Custom
Findings & Actions - How many finding types can I have?There are three finding types available in Connect Plus. If you would like more, or the ability to rename the existing ones, this functionality is available in Connect Custom.
Findings & Actions - Is there an 'Undo' button if I close a record by mistake? It's not currently possible to 'undo' the completion of a record. There are many operations that 'hang off' a state transition (e.g. email notifications, calendar updates, revision history, system activity log etc.)