FAQ’s – Connect Resource Portal

Getting started:

Do have a look at the online support videos to get an overview of how to access BSI Connect and starting using technology to manage your world of compliance.

You can access the online resources from the Library section. If you are in the Connect Plus application then select the ‘ ? ‘ icon in the top right toolbar and select ‘User Guides and Resources’

If you feel there is anything missing from the FAQ’s then please send an email to MK.customerservices@bsigroup.com with the subject (Connect Plus FAQ Request).

All | A C D F M

There are currently 2 names in this directory beginning with the letter D.

Data storage & encryption - How is data encrypted in transit and at rest:

Application data in transit is encrypted to sha256 RSA2048 bit – Data at rest - AES-256 encryption

Data storage & encryption - Where and how is my data stored and backed up:

BSI Connect is hosted with AWS (Amazon Web Services). EU customers by default are hosted in London.