FAQ’s

Getting started:

Do have a look at the online support videos to get an overview of how to access BSI Connect and starting using technology to manage your world of compliance.

You can access the online resources from the Library section. If you are in the Connect Plus application then select the ‘ ? ‘ icon in the top right toolbar and select ‘User Guides and Resources’

If you feel there is anything missing from the FAQ’s then please send an email to MK.customerservices@bsigroup.com with the subject (Connect Plus FAQ Request).

All | A C D F M
There are currently 2 names in this directory beginning with the letter C.
Certification - Can you supply a copy of my certificate(s)?
Yes. Your certificates are available from the left menu: Click Here To Open Instructions

Checklists - Can I make changes to the protocol questions if there is a live audit associated to it?
No. When an audit is in progress, the checklist cannot be changed. This is to ensure the audit answers remain based on the checklist at the time of answering. Create a new version of the checklist and any subsequently scheduled audits, using this protocol, will use the new version and the questions within.